If you signed up for Pro through our website and would like to apply for a refund you should make sure to cancel the subscription to avoid getting billed in the future, and then contact support@fishbrain.com and include the following information:
1. The username and email linked to your Fishbrain account.
2. A receipt clearly showing the date of sign up.
3. A reason for why you would like to have the refund.
If a refund claim is made within 14 days after the purchase, you qualify for a refund. You have to provide a receipt.
This policy only applies if you signed up for a subscription via our website. If you signed up for a subscription through App Store or Google Play Store, their policies apply.
Having trouble?
Open a live chat with us at fishbrain.com by clicking on the message icon at the right lower corner of the page.
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